In response to the Coronavirus (COVID-19) Pandemic, Polk County will be limiting access to county buildings for the health and well-being of the public and Polk County employees.  Anyone with county business is expected to call at least one day in advance to schedule an appointment. All visitors will be screened prior to entering any Polk County building.

To see information about a specific building read the full Press Release below

County Building Use Press Release
Building use Press Release.pdf
Adobe Acrobat document [250.9 KB]




While there remain no confirmed COVID-19 cases in Polk County, the Polk County Health Department wants to urge everyone to not get a false sense of security.  Not everyone is being tested who goes to the doctor.  We understand there are people in our communities who are sick and experiencing signs and symptoms of respiratory illness.  Our advice to residents of Polk County is to assume that the virus is in our communities and act accordingly.  Do not assume that our area is ‘safe.’  We encourage everyone to ‘double down’ on the expectation to stay at home, avoid unnecessary travel, limit interactions, and practice social distancing.  If you must venture out, please do not make it a family affair.  We understand that this might not always be possible, but the goal is to limit person to person interaction.  Now is the time to re-focus our commitment to doing our part to stop the spread; keep your ‘circle’ small, wash your hands, stay six feet apart.  Together, we can lessen the impact of COVID-19 and help to keep each other safe.

As a reminder the entire state of Wisconsin is under Emergency Order #12: Safer at Home until 8:00 a.m. on Friday, April 24, 2020, or until a superseding order is issued. To view details of the safer at home order visit:

Brian Kaczmarski – Polk County Health Officer


Gov. Evers Directs DHS to issue Safer at Home Order goes into effect March 25th at 8:00am through April 24th.

Read more on our health alerts page HERE

Gov. Evers Safer at Home Order
Health Order 12 Safer At Home.pdf
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Gov. Evers Press Release on Safer at Home Order
Gov Evers Press Release 3-24-2020 Safer [...]
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Gov. Evers Frequently Asked Questions on the Safer at Home Order
Safer at Home FAQ 4-2-2020.pdf
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Essential VS Non-essential Business
Essential vs Non-essential.pdf
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Are you Unemployed because of COVID-19? Click HERE to apply for unemployment

For more information and frequently asked questions about unemployment benefits click HERE


WI Department of Health Services (DHS) has issued an order prohibiting mass gathering of 10 people or more..

Read more on our health alerts page HERE

Updated Order Concerning Mass Gatherings 3-20-2020
EO 8 Clarification_3.20.2020.pdf
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Frequently Asked Questions on Gov. Evers Order to Close all Bars/Restaurants etc.
COVID-19 Enivronmental Health Specific F[...]
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DHS has Mandated the Restriction of Child Care Settings March 18th after 5pm - No more than 10 staff and No more than 50 Children present

Read more on our health alerts page HERE


Contact the Health Department: Call at 715-485-9258 or Email us at


Restaurant, Bar, Salon, Tattoo Parlor? Stay up to date on the latest information: Here

Dentist or Work in a Dental Office? Find the latest information, recommendations, and guidance: Here


For More information visit:

Polk County Specific

Wisconsin DHS


2-1-1 at 877-947-2211

Polk County Issues Emergency Declaration Re:Coronavirus
3.16.2020.Polk County Emergency Declarat[...]
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Joint Press Statement.pdf
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Economic Support Information

The Polk County Economic Development Corporation (PCEDC) is working diligently along with local business leaders and governmental officials to be able to offer economic support resources during these difficult times. The contacts in the document below have resources to assist both individuals and business owners.

PCEDC Virus Support Resources_3_23.pdf
Adobe Acrobat document [161.0 KB]

Welcome to the Polk County, Wisconsin     Health Department Website

Our agency provides services with the goal of protecting, promoting and preserving the health of our communities through partnerships with a diverse group of stakeholders. Our primary focus is the delivery of high quality public health services to the citizens of Polk County, Wisconsin. Please explore our department's website to learn more about what we do or to connect to a program that may be of benefit to you and your family. We value your comments and input on any of the posted reports and program services you have the opportunity to use or experience.

Know the Symptoms of Covid-19

COVID-19 is a lower respiratory tract infection, which means that most of the symptoms are felt in the chest and lungs. That’s different from colds that bring on an upper respiratory tract infection, where you get a runy nose and sinus congestion. Follow this link to learn more.



Child Care Providers


While the state has aggressively mobilized to slow the spread of COVID-19 through the Safer at Home order, many healthcare employees and essential workforce members still need child care to continue serving our communities. Find a map of available childcare in your area here.


Be Aware of Covid-19 Fraud


Please be aware that COVID-19 related fraud is on the rise. Scammers may offer COVID-19 testing or treatment through telemarketing calls, social media platforms, and door-to-door visits. Follow this link for more Covid-19 information and how to report suspected fraud.


Flu Symptoms

It's not always easy to distinguish between a common cold and the more serious influenza virus, but according to the Centers for Disease Control and Prevention, people who are feeling under the weather can watch out for some telltale signs. Follow this link to learn more about flu symptoms and complications.


Staff - Contact us:





Closed on Holidays



Polk County Health Department 

100 Polk County Plaza
Suite 180
Balsam Lake, WI 54810







After Hours Emergency Phone Number

Call 715-485-8300 or 911 in an Emergency to report:

  • Public Health Emergencies
  • Communicable Disease Outbreaks
  • Environmental Health Hazards
  • Bioterrorism Incidents

Why does the Polk County Health Department (PCHD) need this information?  The Polk County Health Department is required by law to report and investigate events that may affect the public's health.  This is why it is important for us to hear from you when you suspect an uncommon illness or event.  To learn more about the health department's requirements, please click here.



Community Services Division


Behavioral Health Department


Children and Families Dept


Well Badger Resource Center

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