Staff - Contact us:





Closed on Holidays



Polk County Health Department 

100 Polk County Plaza
Suite 180
Balsam Lake, WI 54810







After Hours Emergency Phone Number

Call 715-485-8300 or 911 in an Emergency to report:

  • Public Health Emergencies
  • Communicable Disease Outbreaks
  • Environmental Health Hazards
  • Bioterrorism Incidents

Why does the Polk County Health Department (PCHD) need this information?  The Polk County Health Department is required by law to report and investigate events that may affect the public's health.  This is why it is important for us to hear from you when you suspect an uncommon illness or event.  To learn more about the health department's requirements, please click here.



Community Services Division


Behavioral Health Department


Children and Families Dept


Polk County Wisconsin


Healthy Polk County





Community Health

Improvement Processes

Healthy Polk County 2020
Healthy Polk County 2020 vs 2014-2016 fi[...]
Adobe Acrobat document [1.7 MB]
Healthy Polk County 2020
Healthy Polk County 2020 vs 2014-2016 fi[...]
Adobe Acrobat document [1.7 MB]
Healthiest Wisconsin 2020
Healthiest Wisconsin 2020.pdf
Adobe Acrobat document [3.6 MB]
Polk County Community Health Needs Assessment 2016
CHA 2016.pdf
Adobe Acrobat document [518.9 KB]
2017 Update to the Community Health Needs Assessment (CHNA)
2017 CHA Update WEBSITE.pdf
Adobe Acrobat document [529.5 KB]

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The PCHD strives to regularly communicate with its partners and the public. For organizational purposes, communication is broken down into two categories; external communication, and agency guiding policies, plans, or procedures. Here is a short description of each:

  1. External Communication: The primary way to communicate externally is through Press Releases. The PCHD often communicates important information, events, recommendations and agency events to the public via the media in the form of Press Releases. These Press Releases appear in local and county-wide newspapers and are archived on the link to the left named 'Press Releases'.
  2. Agency Policies, Plans or Procedures: These often larger documents are the driving forces of the PCHD. They guide how the agency will move forward and continue to provide the highest quality programs and services to the people of Polk County. Some examples of these documents are;
    • Strategic Plan: This is a 3 year work plan that guides many of the decisions of the health department
    • Annual Reports: These are required reports that provide a snapshot of what the health department has done throughout the year
    • Community Health Assessment: This is a comprehensive assessment that identifies the top health priorities of Polk County and the process used to determine those priorities
    • Community Health Improvement Plan: This is a comprehensive 5 year plan that addresses how the PCHD, its partners, and the county will work to address the health priorities identified in the Community Health Assessment




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